Impact

Technical Complexity to
Business Outcomes

Eric Brousseau

Eric Brousseau

MetaforIQ Founder

I lead the transformation of complex technical challenges into products that delight customers and drive business outcomes. By applying systems thinking to organizational and technical siloes, I connect vision and execution to define categories and scale businesses.

Outcomes

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Zero-to-One
Experimentation and Optimization
B2C
Innovation
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Predictive Analytics
2005-2010
Zero-to-OneExperimentation and OptimizationB2CInnovation

Founding the Innovation Team

The Context

The company's initial shift to digital retail, where data-driven decision making was not yet a standard operating model.

The Opportunity

I saw an opportunity in how the ecommerce department approached marketing, content management, and customer behavioral analysis. I started a dedicated team to pioneer high-leverage technical capabilities.

My Role

Architect

The Outcome

Founded the Innovation Team and pioneered foundational capabilities in A/B testing, real-time product affinity, and automated marketing. This established the enterprise's data-driven operating model and fundamentally changed how decisions were made at scale.

Beyond the Results

Explore the mindset, values, and perspectives that guide me.